Books purchased in electronic form will be delivered in pdf format.to the email address provided at the time of purchase.
Refunds are unable to be given on E-books.once the download link has been accessed.
In accordance with UK law, you have the right to cancel your purchase within 14 days from the date of purchase without giving any reason. However, because we deal in digital content, this 14-day right to cancel is lost once the e-book download link has been accessed or the e-book has been downloaded.
Refunds
Faulty or Incomplete Content: If you experience technical issues like incomplete files or difficulty in downloading your e-book, please contact our customer support within 30 days of your purchase. Upon verification, we will either re-send the e-book or issue a full refund.
Incorrect Purchase: If you accidentally purchased the wrong e-book, please notify us within 48 hours of the transaction. As long as the e-book has not been downloaded, we can exchange it for the correct item or provide a refund.
Exchanges
Due to the digital nature of our products, we generally do not offer exchanges. Exceptions may be considered on a case-by-case basis and are at the discretion of [Your Business Name].
How to Request a Refund or Exchange
To request a refund or exchange, please email our customer support at [sales@andrewdbeattie with the following details:
Processing Time
Once your request has been approved, the refund will be processed within 5 working days. The funds will be credited to the original payment method used during the purchase.
Contact Us
For any questions or clarifications regarding this policy, feel free to reach us at:
We reserve the right to update or modify this Refunds and Exchange Policy at any time without prior notice.
